Effective Scope: This Privacy Policy applies to your access to and use of https://jasrelae.com, as well as to browsing products, purchasing furniture and related home products, contacting customer service, or using other related functions through this website.
We value your privacy and are committed to handling and protecting your personal information in a reasonable and transparent manner. This Privacy Policy explains what information we may collect, how we use and share this information, how we protect and retain this information, and the privacy rights you may have under applicable law.
Using this website does not mean you must agree to all non-essential cookies or advertising tracking technologies. For data processing activities that require prior consent under applicable law, we will obtain valid consent in accordance with relevant requirements.
1. Information We Collect
Depending on how you use this website and relevant business needs, we may collect the following categories of personal information.
1.1 Information You Provide Voluntarily
When you place an order, contact customer service, submit an after-sales request, or use related website functions, we may collect:
- Name.
- Email address.
- Contact phone number.
- Billing address and shipping address.
- Order information, purchased products, and related transaction records.
- Return, refund, order cancellation, and after-sales service information.
- Inquiry content, feedback, and other communication information you voluntarily submit.
We process this information only within the scope of relevant business purposes and as permitted by applicable law.
1.2 Order and Payment Information
When you purchase products, we may process the following information:
- Order number.
- Purchased products, product quantities, and order amount.
- Transaction time and payment status.
- Billing and shipping information.
- Necessary records related to order processing, transaction verification, and after-sales service.
The collection and storage method of payment card numbers, security codes, and other payment credentials depends on the payment processing mechanism actually used. We will not claim without verification that we directly store or completely do not store such information.
If payment is processed by a third-party payment service provider, that service provider may process relevant information in accordance with its own privacy policy and applicable law.
1.3 Device and Browsing Information
When you visit this website, we or relevant providers serving the website may automatically collect certain technical information, including:
- IP address.
- Browser type and version.
- Device type and operating system.
- Pages visited, browsing time, and website interaction records.
- Cookie identifiers and related technical information.
- Other technical data needed for website operation, security maintenance, and troubleshooting.
This information may be used to maintain website operation, ensure transaction security, analyze website performance, and improve user experience, depending on the technology actually used and applicable law.
1.4 Information Obtained from Other Sources
Where necessary and lawful, we may obtain information related to order processing from business partners that provide services for the website, such as payment status, delivery status, or transaction verification results.
We will not claim without actual basis that we purchase or obtain personal information from specific data brokers, social platforms, or other sources.
2. How We Collect Information
We may collect personal information through the following methods:
- Direct collection: Information you provide when voluntarily filling in order information, submitting inquiries, applying for after-sales service, or communicating with us.
- Automatic collection: Technical and browsing information collected through server logs, cookies, or other similar technologies when you visit the website.
- Business service providers: Where necessary and lawful, information related to orders and services obtained from payment, delivery, or other business service providers.
The collection method for different information depends on the functions you use and the technology actually adopted by the website.
3. How We Use Personal Information
We may use personal information for the following purposes within the necessary and lawful scope.
3.1 Processing Orders and Providing Services
- Processing product orders and payments.
- Arranging product delivery.
- Sending order confirmations, delivery notifications, and other necessary transaction information.
- Providing returns, refunds, order cancellations, and after-sales support.
- Responding to your inquiries and service requests.
- Handling transaction-related issues and necessary customer communication.
3.2 Maintaining Website Operation and Security
- Maintaining the normal operation of the website and related functions.
- Identifying, investigating, and preventing fraud, unauthorized activities, and other security risks.
- Troubleshooting technical failures and improving website stability.
- Protecting the legitimate rights and interests of the website, consumers, and related transactions.
3.3 Improving Website Experience
Where relevant technologies are actually used and an appropriate legal basis exists, we may analyze website visits and user interaction information to understand page performance, improve website functions, and optimize the shopping experience.
3.4 Marketing and Advertising
If we conduct marketing activities, we may, when a legal basis required by applicable law exists, use your contact information to send related information or measure advertising effectiveness through advertising technologies actually used.
Where applicable law requires consent, we will obtain valid consent before the relevant processing begins. For marketing opt-out rights, targeted advertising opt-out rights, or other related rights granted to users under applicable law, we will provide corresponding mechanisms in accordance with legal requirements.
You may make a request based on the specific circumstances through the unsubscribe method in relevant emails or the contact methods listed in this policy.
3.5 Fulfilling Legal Obligations
We may process relevant personal information to fulfill applicable legal obligations, retain necessary transaction records, handle disputes, respond to lawful and valid government requests, or protect legitimate rights and interests.
4. Cookies and Similar Technologies
Cookies are small data files stored by a website on your browser or device. The website may also use other similar technologies to maintain website functions, remember user preferences, understand website usage, or support advertising-related activities.
We process relevant information only where such technologies are actually used and in accordance with applicable law and the purposes described in this policy.
4.1 Strictly Necessary Cookies
Strictly necessary cookies are used to support basic website operation and services you actively request, such as shopping carts, checkout processes, necessary security verification, and other core functions.
Where permitted by applicable law, such cookies may not require prior consent. Their use must still comply with relevant legal requirements.
4.2 Functional Cookies
Functional cookies may be used to remember language, region, and other user preferences to improve the website experience.
If applicable law requires consent before using such cookies, we will handle them in accordance with relevant requirements.
4.3 Analytics Cookies
If the website uses analytics cookies or similar technologies, these technologies may be used to understand visit volume, page performance, user interaction, and website operation to help improve website functions.
The analytics tools actually used and their data processing methods are subject to the current configuration of the website.
4.4 Advertising and Targeted Tracking Technologies
If the website uses advertising cookies or similar tracking technologies, these technologies may be used to measure advertising effectiveness, limit repeated advertising displays, or support applicable targeted advertising activities.
Whether personal information sale, sharing, or targeted advertising is involved depends on the actual data processing methods and definitions in applicable law, and cannot be determined solely by the name of a technology.
4.5 How to Manage Cookies
You can manage non-essential cookie preferences through the cookie settings tool actually provided by the website, or view, restrict, or delete cookies through browser settings.
Please note that disabling some cookies may affect shopping carts, checkout processes, or other website functions.
Where applicable law requires prior consent, non-essential cookies should not be enabled before valid consent is obtained.
If you withdraw cookie consent, the withdrawal does not affect the lawfulness of data processing based on valid consent before the withdrawal.
4.6 Global Privacy Control Signals
Some browsers support privacy preference signals such as the Global Privacy Control (GPC).
If the website's data processing activities are subject to laws requiring recognition or processing of such signals, we will process relevant signals in accordance with applicable law.
If applicable law requires an opt-out mechanism for the sale or sharing of personal information or targeted advertising, we will provide corresponding choices within the applicable scope.
5. How We Share Personal Information
We will not arbitrarily disclose your personal information without a lawful basis. Within the necessary scope and as permitted by applicable law, we may provide relevant information to the following categories of recipients.
5.1 Payment Service Providers
Where third-party payment services are actually used, relevant information may be used to process payments, confirm transaction status, prevent fraud, and handle payment disputes.
5.2 Delivery and Logistics Service Providers
To complete order delivery, we may provide relevant service providers with necessary recipient information, delivery address, contact phone number, and order-related information.
5.3 Website Hosting and Technical Service Providers
Where relevant services are actually used, the website may rely on hosting, technical maintenance, security protection, and other technical service providers to support website operation.
5.4 Customer Service and Communication Service Providers
If we use relevant customer service or communication tools, necessary contact information and communication records may be processed by the corresponding service providers as needed for the service.
5.5 Analytics and Advertising Service Providers
Only when relevant tools are actually used and an appropriate legal basis exists may we disclose or allow relevant service providers to collect necessary data for purposes such as website analytics, advertising measurement, or targeted advertising.
5.6 Legal Requirements and Protection of Legitimate Rights
Where required or permitted by applicable law, we may disclose necessary information to government agencies, regulators, courts, or other authorized entities to fulfill legal obligations, respond to lawful and valid requests, handle disputes, or protect the legitimate rights and interests of relevant persons.
5.7 Sale, Sharing, and Targeted Advertising of Personal Information
Different laws may define "sale," "sharing," and "targeted advertising" of personal information differently.
Whether we engage in such activities depends on the actual business and technical configuration. For related activities under applicable law, we will provide necessary notices and opt-out mechanisms as required.
We will not make a commitment without verification that we never sell or share any personal information.
Where applicable, we will take appropriate measures to manage service providers' use of personal information based on business relationships, contractual arrangements, and relevant legal obligations.
6. Data Retention and Security
6.1 Data Retention
We will reasonably determine the retention period of personal information based on the collection purpose, business needs, and applicable law.
Relevant information may be retained during the following periods:
- The period needed to complete orders and provide after-sales service.
- The period needed to handle returns, refunds, disputes, and related requests.
- The period needed to fulfill record-keeping obligations under applicable law.
- The reasonable period needed to prevent fraud, maintain security, or protect legitimate rights and interests.
Different categories of information may be subject to different retention periods.
When personal information no longer has a necessary processing purpose, we will take deletion, anonymization, or other appropriate measures in accordance with applicable law and actual technical capabilities.
6.2 Data Security
We value the security of personal information and will take reasonable administrative, technical, or organizational measures to protect personal information based on actual business circumstances, information types, and related risks.
These measures are intended to reduce the risk of unauthorized access, disclosure, loss, misuse, or other improper processing.
However, neither internet transmission nor electronic storage methods can guarantee absolute security, so we cannot promise that no risk exists in any information transmission or storage method.
6.3 Data Security Incidents
If a security incident involving personal information occurs, we will take necessary response measures based on the nature of the incident and applicable law, and will notify relevant individuals or regulators where required by law.
7. Your Privacy Rights and Choices
Depending on your region, applicable law, and specific data processing activities, you may have one or more of the following rights:
- Right of access: Request to know about relevant personal information we process and obtain a copy where legally applicable.
- Right to correction: Request correction of inaccurate or incomplete personal information.
- Right to deletion: Request deletion of personal information within the scope provided by applicable law.
- Right to withdraw consent: Withdraw authorization for data processing previously based on consent.
- Right to opt out: Opt out of the sale or sharing of personal information or targeted advertising within the scope provided by applicable law.
- Right to data portability: Obtain relevant personal information in an appropriate form where provided by applicable law.
- Right to object or restrict processing: Object to specific processing activities or request restriction of processing where provided by applicable law.
- Right to appeal: Appeal a decision denying a privacy request where provided by applicable law.
- Right to be free from unlawful discrimination: Not be subject to legally prohibited differential treatment for exercising privacy rights in accordance with law.
The above rights do not apply in all regions or all circumstances. The specific scope and exceptions are subject to applicable law.
7.1 How to Submit Privacy Requests
You may send an email to team@jasrelae.com to make requests for access, correction, deletion, or other applicable privacy rights.
To protect your information, we may need to verify your identity within a reasonable scope and as permitted by applicable law.
If an authorized agent submits a request on your behalf, we may verify the agent's authorization in accordance with applicable law.
We will process requests in accordance with the timeframes and procedures provided by applicable law. If the law permits or requires denial of a request, we will explain the relevant reasons and available appeal methods where applicable.
7.2 Exceptions to Deletion Requests
Certain personal information may need to be retained, for example, to fulfill legal obligations, complete transactions, retain necessary records, handle disputes, prevent fraud, or achieve other purposes permitted by applicable law.
If applicable law permits continued retention of relevant information, we will handle it in accordance with corresponding legal requirements and will not interpret a deletion request as requiring immediate deletion of all records.
7.3 Marketing Preferences
If you receive marketing emails, you may unsubscribe through the unsubscribe method provided in the email or make a request through the contact methods listed in this policy.
Unsubscribing from marketing emails will not automatically cancel order confirmations, delivery notifications, or other service communications necessary to complete a transaction.
8. Applicable Privacy Laws and Processing Bases
8.1 U.S. Privacy Laws
We will process personal information in accordance with applicable U.S. federal and state laws.
Privacy laws in different U.S. states may differ in applicability thresholds, consumer rights, notice requirements, opt-out mechanisms, and other obligations.
Therefore, not all U.S. consumers have exactly the same statutory rights in all circumstances. We will fulfill corresponding obligations based on applicable law, relevant business, and specific processing activities.
This policy should not be understood as excluding or limiting any consumer's statutory privacy rights.
8.2 GDPR and Other Data Protection Laws
The EU General Data Protection Regulation (GDPR) applies only when its conditions for application are met. Not all U.S. e-commerce websites or transactions involving U.S. consumers are automatically subject to the GDPR.
If our relevant data processing activities are subject to the GDPR or other applicable data protection laws, we will fulfill corresponding obligations based on the specific circumstances.
Where the GDPR applies, personal information processing may be based on one or more of the following legal bases, depending on the processing purpose:
- Consent: Obtain valid, specific, informed, and withdrawable consent when consent is used as the processing basis.
- Contract performance: To perform a contract with you or take necessary measures at your request before entering into a contract.
- Legal obligation: To comply with obligations under applicable law.
- Legitimate interests: Where applicable, process information for website security, fraud prevention, service improvement, or other legitimate interests, while considering the rights and freedoms of relevant persons.
- Other applicable legal bases: Use only when the relevant legal conditions are actually met.
Different processing purposes may apply different legal bases. We will not treat all legal bases as applicable to every processing activity.
If the GDPR applies, you may have the right to lodge a complaint with a relevant supervisory authority. You may also contact us through the contact methods listed in this policy to understand or exercise applicable data protection rights.
9. International Data Transfers
If we or third parties providing services for the website process personal information outside your country or region, relevant information may be transferred to other jurisdictions.
Data protection laws in different countries or regions may differ.
Where required by applicable law, we will take necessary and appropriate measures to ensure that cross-border transfers of relevant personal information comply with applicable data protection requirements. These measures may include applicable contractual safeguards, legally recognized transfer mechanisms, or other legally permitted measures.
Actual data storage locations, processing locations, and cross-border transfer arrangements depend on the services and technical configuration used by the website. This policy does not state that all personal information is stored in the United States, nor that all information will be transferred to other countries or regions.
10. Third-Party Websites and Services
This website may contain links to third-party websites or services and may rely on third-party services for payment, delivery, or other business functions.
When you visit a third-party website or use a third-party service, relevant information may be processed by that third party in accordance with its own privacy policy and terms of service.
We cannot control the privacy practices of all third-party websites, so we recommend that you read the relevant third party's privacy policy before submitting personal information.
This policy applies only to personal information processing by this website itself and its related business activities that are subject to this policy, and does not automatically apply to data processing activities independently carried out by third parties.
11. Changes to This Privacy Policy
We may revise this Privacy Policy based on business adjustments, website function changes, updates to applicable law, or other reasonable needs.
The revised policy will be posted on this website, and where required by applicable law, we will notify you through appropriate means or obtain necessary consent.
Unless otherwise required by applicable law, the revised policy applies from the time of posting or the effective date specified in the policy.
We recommend that you periodically review this page to understand how we process and protect personal information.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy, the collection and use of personal information, or how to exercise applicable privacy rights, please contact us through the following methods.
Website Name: Jasrelae
Website Address: https://jasrelae.com
Contact Email: team@jasrelae.com
Contact Phone: +1 (321) 846-3917
Mailing Address: 1338 Alcazar St SE, Palm Bay, FL 32909, United States
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Eastern Time, ET)
We will handle your inquiries and privacy requests in accordance with applicable law and the actual circumstances.