At Jasrelae, we are committed to providing you with a clear and convenient shopping and payment experience. You can view the currently available payment methods on the checkout page. Before submitting an order, please carefully review the product information, billing information, and order total.
Accepted Payment Methods
Jasrelae offers payment options for the following card brands:
- American Express
- Diners Club
- Discover
- JCB
- Mastercard
- Visa
The card types actually available may vary due to payment processing requirements and issuer rules. Please refer to the available payment methods displayed on the checkout page.
How to Pay
Please follow the steps below to complete payment:
- Browse Jasrelae's furniture collections and add your selected items to the shopping cart.
- Go to the checkout page and fill in the necessary billing information and shipping information.
- Select the corresponding card from the available payment methods displayed on the checkout page.
- Fill in the required payment information according to the page prompts and complete the necessary verification steps.
- After submitting payment, please check the payment result and order confirmation information displayed on the page.
Order submission, payment authorization, successful payment, and final order confirmation may be different processing stages. Please refer to the information displayed on the checkout page and the order notifications you receive to confirm payment and order status.
Payment Security
To protect the security of your payment information, please complete payment through the normal checkout process on the Jasrelae website and properly safeguard your personal and payment information.
When making payment, please note the following:
- Before submitting payment, carefully review the order details, billing information, and order total.
- Properly safeguard your card security code, account password, and one-time verification code, and do not disclose them to others.
- Please do not send full card numbers, card security codes, passwords, or one-time verification codes by regular email.
- If you notice unfamiliar transactions or suspect unauthorized payments, please contact your card issuer promptly to verify.
For information on how personal information is collected and processed, please refer to Jasrelae's Privacy Policy.
Payment Issues
If payment is not successfully completed, you may try the following steps:
- Check the billing information and review the error message displayed on the checkout page.
- Contact your card issuer to confirm whether the transaction was declined or whether further verification is required.
- If necessary, ask your card issuer for the specific reason the transaction was unsuccessful.
- If the payment status is unclear, please first check the order confirmation information and account transaction records before deciding whether to pay again.
- If you still need assistance, please contact Jasrelae through the contact information provided on this page.
If you notice a suspected duplicate charge or an unfamiliar transaction, please first verify the transaction status, then contact your card issuer or Jasrelae customer service for assistance. To avoid duplicate charges, please do not repeatedly submit payment before confirming the status of the previous transaction.
Pricing and Additional Charges
Before submitting an order, please carefully review the checkout page to confirm the product price, shipping fee, applicable taxes, and total amount payable for the order.
The final amount payable is subject to the order details displayed on the checkout page. Depending on the rules of the card issuer or financial institution, some transactions may involve additional fees, such as foreign transaction fees or currency conversion fees where applicable.
If you have questions about fees that may be incurred by your card or account, please contact your card issuer or financial institution for details.
Refunds and Cancellations
If you need to cancel an order or apply for a refund, please refer to the following related policies:
- Order Cancellation Policy: Learn about order cancellation requests and related processing procedures.
- Returns & Refunds Policy: Learn about return conditions, return procedures, and refund-related provisions.
For eligible order cancellation refunds, we will initiate refund processing within 1-5 business days after the cancellation request is approved.
For eligible return refunds, we will initiate refund processing within 1-5 business days after inspecting the returned product or after confirming that the product does not need to be returned, depending on the specific circumstances and the provisions of the Returns & Refunds Policy.
The above times refer to the time for initiating refund processing and do not mean that the refund will necessarily arrive within 1-5 business days. The actual arrival time depends on the processing speed of the payment service provider, bank, or card issuer.
For refund eligibility, processing procedures, and other applicable conditions, please refer to the specific provisions of the relevant policies.
Contact Information
If you have any questions about payment methods, payment status, or other shopping-related matters, please contact Jasrelae through the following methods.
Jasrelae
- Website: https://jasrelae.com
- Email: team@jasrelae.com
- Phone: +1 (321) 846-3917
- Address: 1338 Alcazar St SE, Palm Bay, FL 32909, United States
- Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Eastern Time, ET)